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Multiple users editing office file with Companion App

How does companion app handle it when multiple users are editing the same file?

Is it possible to notify the user that someone has opened the file before uploading it?

3 answers

1 vote

It doesn't, because it can't.

The process of editing an attachment is:  download a copy, edit it locally, upload the new version.  The server cannot know what is being done to a copy of the file it holds.

There are some add-ons which put a form of lock on attachments so that people can tell someone else is editing and has the intention of uploading a new copy, but there's no way to know what is happening on other machines.

That is not true, its not that it can't.  GoEdit has been doing this for years as an addon.

1 vote
sreuter Atlassian Team Oct 10, 2017

Thanks for your question/feedback, @Albert Vila. I can echo @Nic Brough _Adaptavist_ answer, as we're currently not supporting "attachment locking" and do not have any plans regarding that at the moment. As always tho, we'll keep track on the general customer demand for such a feature!


using Confluence since 2016 I must say Companion App is way worse then the former Office Connector. Selling Confluence as collaboration tool and not handling multiple editing office files is kind of shizophrenic. The office connector could lock the opened file. I would really appreceate, if you could consider a feature to adress this issue with one of the next releases.

Best regards


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