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Multimedia macro doesn't show file options


I'm trying to add a video onto a Confluence page. But rather than have users download it, I want it to be playable on the page itself. Consequently, I've been attempting to use the multimedia macro. However, when I open it up the file drop-down is blank and I can't figure out why. The mp4 video (it's 11 secs long and 274 kb) is already on the page, so I assumed that it would appear within the drop-down.

No file option in multimedia macro.JPG

3 answers

1 accepted

0 votes
Answer accepted

Hi @Jessica Miles ,

Could You please check that video exist in attachment list of the page?

It for cloud? I recommend send request for support team.


Yes it's listed as an attachment.

I'll try the support team, thank you.


Listed attachment.JPG

Did you get an answer? I have the same problem ...

Like Jan likes this

Need also help, thanks!

0 votes

I had this same issue. Turns out that multimedia macro is not supported if the page is a draft. Drop in your file as a placeholder and publish the page. Click edit and try using the multimedia macro again. You should now see your file and be able to imbed it in the document. 

Insert an iFrame - here is an example on how to insert an iFrame

<iframe width="560" height="315" src="" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Or follow these directions.

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