Multimedia macro doesn't show file options

Jessica Miles July 26, 2019

I'm trying to add a video onto a Confluence page. But rather than have users download it, I want it to be playable on the page itself. Consequently, I've been attempting to use the multimedia macro. However, when I open it up the file drop-down is blank and I can't figure out why. The mp4 video (it's 11 secs long and 274 kb) is already on the page, so I assumed that it would appear within the drop-down.

No file option in multimedia macro.JPG

4 answers

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Andrew
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July 26, 2019

Hi @Jessica Miles ,

Could You please check that video exist in attachment list of the page?

It for cloud? I recommend send request for support team.

B.R.

Jessica Miles July 26, 2019

Yes it's listed as an attachment.

I'll try the support team, thank you.

 

Listed attachment.JPG

Ingo Wurzer May 6, 2020

Did you get an answer? I have the same problem ...

Like # people like this
Jan August 19, 2021

Need also help, thanks!

1 vote
Roberto Valdez July 11, 2022

By any chance do you have a colon ":" on your title?

 

https://jira.atlassian.com/browse/CONFSERVER-26803

 

This was the case for me, I removed it , include the files as multimedia and then add the colon back to the title

Fabian Dengel August 17, 2022

Good find @Roberto Valdez ! Thanks for sharing, I just ran into this issue on a customer instance. Still not fixed for Version 7.13.7

0 votes
Sarah Butler March 16, 2022

I had this same issue. Turns out that multimedia macro is not supported if the page is a draft. Drop in your file as a placeholder and publish the page. Click edit and try using the multimedia macro again. You should now see your file and be able to imbed it in the document. 

Shivani Goel July 8, 2022

I tried this. it does not work.

0 votes
Robb F_ Watkins July 26, 2019

Insert an iFrame - here is an example on how to insert an iFrame

<iframe width="560" height="315" src="https://www.youtube.com/embed/t2ByLmLnYJ8" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Or follow these directions.

https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html

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