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Multiexcerpt/Multiexcerpt Include Error

When using Multiexcerpt and Multiexcerpt Include, I get the below error message:

Unable to decodeSymmetric JWT token: Error: Signature verification failed for input: eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiI2MDZiNGNjNGEyM2Y5OTAwNzUyNTNhMWEiLCJxc2giOiI1NzMyNTgxOGI0NGQzMTJlZWFmOGQzZjY2ZjcyNGEzYzZkMzkyMjQyNDNhOWNiZGY2ZGQ0MWM5NzkxNGQ2ZDhjIiwiaXNzIjoiYTE0YmFiNDgtZmY3YS0zYzBlLWE3NzctN2I3YjY5NmMwYjVhIiwiY29udGV4dCI6e30sImV4cCI6MTY1NDYxNjM2NiwiaWF0IjoxNjU0NjE2MTg2fQ with method sha256

Can anyone tell me what is causing this?

1 answer

Hi April, sorry for the outage. There was an issue in our deployment to production that has already been resolved. For quickest possible response, I would encourage you to contact our support team if you see issues like this in the future.


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