It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Our company needs professional guidance on how we can move Confluence from the server to the cloud.
Before we do this, we'd like to verify the following:
1. Are there any requirements that are needed before we make this transfer?
2. How would we go about transferring to the cloud?
3. Can we maintain "Anonymous" access once the transfer to the cloud is made? We restrict access to Confluence based on an approved IP address (organizations we have white-listed.) Does this still stand when moving to the cloud?
Hello Mireille,
Just one thing to note; if you are migrating to a JIRA+Confluence Cloud instance, then it is only possible to migrate Confluence one space at a time. This will require you to export each space individually and re-import them onto the Confluence Cloud instance. See Import a Confluence Space for details on this.
Please take any time you need to review the above information, and if you have any questions at all, I'll be happy to answer them for you.
Kind Regards,
Shannon
Atlassian Support
Thank you, Shannon! I was starting to feel discouraged that no one wrote me back but your response is awesome. We have a few follow-up questions:
1. We do have JIRA + Confluence but what if we were to keep JIRA locally (not migrate it to the cloud); could we still migrate Confluence to the cloud? Could they be separated so to speak?
2. Does Atlassian offer a service to migrate Confluence from the server to the cloud on behalf of an organization? If so, can you tell me how much this would be? We are extremely interested in completing this migration but with a lack of company resources (namely, no one to manage IT-related tasks such as this one) we don't have the bandwidth to make this happen as quickly as we'd like. And seeing the breakdown of what needs to occur on the front-end before the actual migration takes place, we are really quite limited on resources. Does Atlassian offer any Professional Services in this light?
Thank you!
Shannon can still reply as well but I thought I would barge in if that's ok.
It is possible to have JIRA locally and Confluence in the Cloud, but there are a lot of caveats: Link to server apps from Cloud
Atlassian does not offer professional services but we have excellent Solution Partners. You may find one at: Find Solution Partners. The solution partner should have the expertise to manage the migration with minimal resources from your side.
Ann and/or Shannon,
Can you address this additional question I had posed initially?
3. Can we maintain "Anonymous" access once the transfer to the cloud is made? We restrict access to Confluence based on an approved IP address (organizations we have white-listed.) Does this still stand when moving to the cloud?
You can allow anonymous access but it will be wide open - we don't have a way to restrict by source IPs (whitelist).
It has been suggested that we add the functionality:Allow customers to configure IP whitelist
Please vote for it so it will get more attention from the development team. You may also comment to emphasize your use case.
Ann Worley --
You've been very helpful with my questions; I am hoping you can answer another one.
We just upgraded our Confluence to the latest version and now we are seeing a "duplicate" page tree in the panel on the left. This was not there before. What is this and how can we remove?
Ann -- I came across something else as a result of upgrading our Confluence.
I noticed some of the text (content on a published page) that was originally in black is now gray. This is especially prevalent in text boxes (macros) that I've placed on the page and have text entered into the box. Some of the text has become gray and other text has remained black. In the previous version, this was not the case -- all of the text is black -- as intended. Can you shed some light?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.