It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Move users across from one LDAP directory to another?

I am trying to move users from an Delegated LDAP directory to a new directory that does Delegated LDAP over SSL. All the same user names occur in both instances.

I want to remove the old LDAP directory in favour of the new one, but all user accounts seem to have attached themselves to the original one. Even if I move the new directory above the old one, it does not appear to re-evaluate the origin of the account.

I don't want to delete the existing accounts and risk leaving the exisitng content orphaned. I just want to update all user accounts to now refer to the new directory instead.

Is there some way I can update just that one reference without destroying information?!

2 answers

1 accepted

0 votes
Answer accepted
joe Atlassian Team Oct 16, 2012

If the two directories are both Delegated LDAP and contain the same users then you can update the connection details for the existing connection, rather than creating a new one. Is that an option here?

Hi Jerry,

Since this is a new directory, you will need to add the user manually from sracth or configure Confluence to add the user automatically during the log-in process.

We are sorry to inform you that Confluence does not support cross-directories membership, then it is necessary for you to build the membership fom scratch if you wish to work with the newly created directory. Also, for your information, currently Confluence is not able to move users across directory, although we do have a new feature request created here:

Please add your vote into it to raise the popularity of the mentioned request, watch it so that you would be updated and please feel free to address your concern directly into it. For more information about how Atlassian implement New Features, please see the Implementation of New Features Policy.

Cheers,
Septa Cahyadiputra

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

What's New in Confluence Cloud – October 2019 Edition

Hey there! When you can pack so much information onto a Confluence page, it can be challenging to whittle down what’s most important. Here are a few of our favorite hacks for finding need-to-know i...

65,608 views 65 157
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you