Mobile iOS app failed to load any content

[기 윤호]

The problem didn’t occur last week. This week, no matter how many times I reinstall the iOS app, the page above keeps coming up right after I finish authentication of my Microsoft account.

The message says, “A problem occurred while loading the content. Please swipe down to try again.” However, nothing happens but a loading icon appears and disappears. What should I do now? I can’t proceed anymore.

[Shannon S · Accepted solution]

Hello @기 윤호,

Good evening, and thank you for raising this on Atlassian Community! The support team can take a look at this for you.

Can you please have your site admin raise a ticket with support?

Let me know if they have any trouble!

Take care,

Shannon | Atlassian Cloud Support