Missing the backup option after cloud migration to standalone server


I have migrated JIRA Cloud to JIRA standalone server following the instructions provided by Atlassian. Now I need to do a backup of this new data on the JIRA standalone and I noticed that the backup option is not available since I did the restore.  Any ideas what I need to do to be able to do a JIRA Backup?




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2 answers

1 accepted

1 vote
Accepted answer

Hey Kathy,

                   I am not sure how i did this before, but can you login as 

User name: sysadmin

Password: sysadmin


And check if backup option is available ?


Please vote if this helps


Thank You


This worked. I was able to migrate jira cloud to a standalone and then I was able to import specific projects into out standalone jira production. Thanks

0 votes

The backup option in Cloud is actually not part of JIRA or Confluence, it's really more an export than a backup - the main uses for it are migrating off Cloud, and for the more paranoid, making sure you could rebuild your Cloud data if Cloud died.  

For small, tolerant non-critical JIRA Server installs, there is a regular XML export routine built into it - have a look under "admin -> Services".  For larger JIRAs, you should establish your own backup routines.  Start at https://confluence.atlassian.com/display/JIRA/Backing+Up+Data  (this boils down to "at the very least, get a decent database backup and make sure the attachments are backed up from the file system")

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