Migrating from internal user directory to JIRA

We originally configured our Confluence instance to use the internal user directory (for testing). Now, we'd like to switch to using the user directory from our JIRA instance.

In the meantime, many users created Confluence accounts and started creating pages.

What's going to happen if I enable JIRA users and disable the internal directory? Is there a step that lets me migrate pages from the internal user to the JIRA user (for those with duplicate accounts)?

1 answer

1 accepted

1 vote

As long as they have the same username, nothing needs to be done for migrating. Add the JIRA user directory and add it on top of internal directory. If the same username exists in both directories, the one in the top directory will be taken.

And the user in the top directory will take over for the user in the bottom directory? I'm thinking about for user-private things like user spaces and profile settings.

Yes. That's right. Please test it in a Test environment to make sure everything works as expected.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

521 views 19 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you