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Maximum issues on "Jira Issue/Filter" Confluence macro

The Display options part of the configuration screen for the Jira Issue/Filter Confluence macro provides a "maximum issues" field that defaults to 1000.  If I try to increase the number I get a warning saying the number must be between 1 and 1000.  However, below the field it reads, "Leave empty to get all issues" (see photo).  Problem is, it won't allow you to leave the field empty!

Is there a fix or workaround to this?  All other posts in this community refer to the issue search filter and export maximums.  A new story was recently submitted (https://jira.atlassian.com/browse/JRASERVER-71188) so I know I'm not the only one with this problem.

Any ideas?!?

Screen Shot 2020-08-25 at 10.50.42 AM.png

1 answer

0 votes
Mike Rathwell Community Leader Aug 25, 2020

Hi @Jordan Janis 

The 1000 number, unless it has been changed by the Jira administrator is set to a default of 1000 max issues returned. There are a variety of reasons for it but, were it set to allow the 5k records you have in your example, you could bring your Jira instance to its knees.

Rather than what would be a huge pull of records through the API that could also be potentially detrimental to the environment, I would highly recommend breaking the list up rather a lot. 

Thanks, Mike.

The 5000 above was just an example.  I wouldn't have wanted it to be nearly that large.  In the scenario where I noticed this issue I believe we had just under 1100 issues that would have been returned by my filter.  This is definitely an outlier.

The issue seems to be that our admins can't determine what configuration parameter will increase this.  It doesn't seem to be tied to the max_export configuration.

And, more obviously, leaving the field blank doesn't work in spite of the guidance on the screen.  Being able to do so would solve my problem.

Mike Rathwell Community Leader Aug 31, 2020

Oh... well, if you want to increase it, it is something the Jira admin needs to do. This page describes where these all are. I highly recommend setting a restricted group that can export way more issues so that you don't get too many doing it at once and DOS your system... 

Hope this gets you the rest of the way.

Raising the limit on the JIRA side doesn't appear to affect the JIRA issue filter macro in Confluence. My JIRA limit is set to 3000, yet the macro is still limited to 1000.

Like mwilder likes this

Same issue here - has no impact in confluence report.

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