Lucid Chart not working

[Martin Vali]

Lucid chart is not able to load in confluence. Tried to uninstall and reisntall

[Kaljan · Accepted solution]

@Martin ValiUninstalling and reinstalling is a good initial troubleshooting step. However, if the problem persists, you might want to consider checking if there are any compatibility issues between the versions of Lucidchart and Confluence you are using. Additionally, verify if there are any browser-related issues, such as extensions or settings affecting Lucidchart's performance. It could also be helpful to review the Confluence and Lucidchart logs for any error messages or clues about the loading problem. If the issue persists, reaching out to Lucidchart or Confluence support might provide more specific assistance tailored to your setup.

[Martin Vali]

thanks for advice