Lost access after confluence backup reloading on another server

Hello,

I am migrating Jira & Confluence instances into new internal servers. Both apps are linked to share authentication : Confluence uses Jira's users.

I have successfully migrated Jira and I can log in and manage it.

I have reinstalled Confluence on another server and reloaded the backup from the previous Confluence instance. No login/password has been asked during the confluence installation.

And I cannot log into Confluence. I assume the link between the apps is broken.

If I try to recover my password, the link sent by email brings me to the form, ok, but when submitted I get an exception

com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Erreur "403 - Forbidden" rencontrée lors du chargement de cette page. client.forbidden.exception Aller à la page d'accueil JIRA
	

Using the database, how can I recreate an admin account ? With such an account I would be able to relog in and to reparameter the link between Jira & Confluence.

Thanks for your help

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

459 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you