It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Lost access after confluence backup reloading on another server

Hello,

I am migrating Jira & Confluence instances into new internal servers. Both apps are linked to share authentication : Confluence uses Jira's users.

I have successfully migrated Jira and I can log in and manage it.

I have reinstalled Confluence on another server and reloaded the backup from the previous Confluence instance. No login/password has been asked during the confluence installation.

And I cannot log into Confluence. I assume the link between the apps is broken.

If I try to recover my password, the link sent by email brings me to the form, ok, but when submitted I get an exception

com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Erreur "403 - Forbidden" rencontrée lors du chargement de cette page. client.forbidden.exception Aller à la page d'accueil JIRA
	

Using the database, how can I recreate an admin account ? With such an account I would be able to relog in and to reparameter the link between Jira & Confluence.

Thanks for your help

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

3,764 views 15 37
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you