Long URL not being saved in Confluence Cloud - help?

When creating a document in Confluence Cloud, one of the URL links, which points to a GitHub query result, is not being saved. I suspect that it's too long, because a bitly link in the same spot works (and correctly redirects).

I've searched and am unable to find a way to adjust the max length of the link field in the Confluence DB (in fact, I can't find how to do any edits to the Confluence db config).  

So two questions:

1. How likely is it that the URL length is the problem? (other links are working and it is a valid URL that works when brought in as a bitly link)

2. How can I fix that and/or edit the DB config?


1 answer

0 votes

Hi Karen, allow me to reply to your questions separately:

1. I've tried reproducing this issue myself in my Confluence Cloud site, and after entering a long url I could save the page fine. Can you let me know your site name and affected page so I can have a look? (If you don't want to share this information publicly in the Community, you can submit a ticket at support.atlassian.com :) )

2. Confluence Cloud users don't have access to the database, as that's a restricted function in Cloud so you won't be able to edit the DB config. If you'd like to have access to the database, you'll need to opt for Confluence Server.


Hi Ana,

Thank you for the response - good to know that I wasn't just missing the DB configuration!

I will open a ticket shortly with the details.

Much appreciated!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

281 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you