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Logged out of Confluence... now I can't log back in.

I have been using Confluence every day for months in Edge (Current Version 88.0.705.81 ).

My browser and windows are all completely up to date.  I was using Confluence all morning. I logged out to test a link and now it will not let me log back in.  I can log in using Chrome, which I normally use for testing purposes.

I have cleared my cache, disabled extensions and followed the steps I have seen others advised to do.  I keep getting this message:  

We couldn’t log you in.  You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites.

I can log into my.atlassian.com, but when I click the Confluence link, I get the same message.

1 answer

1 accepted

2 votes
Answer accepted

I found the problem. There were some Atlassian cookies that were not deleted.  By deleting all the atlassian related cookies, I was able to work properly again.

Tony Fang I'm New Here Apr 26, 2021

This worked for me.

thanks, it worked.

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