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Link to Jira issue missing when creating an issue from Scaffolding Text data

Katarina Mela
Katarina Mela September 4, 2018

I have created a form using Scaffolding. When I try to create a Jira Issue from one of the text fields of the form, I get warning message that Jira issue was created but there is a problem adding it to the page. The link to Confluence page is not visible from Jira issue either.

If a field is not part of Scaffolding form, everything works fine, but then this field has to be edited separately which is really annoying.

Is there a way to solve it?

Thank you

 

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Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
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September 4, 2018

Hi!

We would be happy to help you. Could you raise a support ticket on - our Success Support Portal? You can sign up/login on this page https://success.servicerocket.com/support/servicedesk/customer/portal/3/create/45

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Katarina Mela
Katarina Mela September 5, 2018

Hi Samuel,

thank you for reaching out, much appreciated. I have created the ticket SRSUP-2161.

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