Legacy editor Templates stopped working

[Gisela da Silva Rodrigues]

I can no longer use a template that is in Legacy (not Convertet) to create a page. It t does not work. I click the button to create a page from the Template and I get the template open and a button on the bottom with Next but nothing happens. 

I did the test with other templates already converted and there were no issues. 

I could convert this template but that is also not possible as when clicking Convert for this specific template I get an error that the action was not possible to find. 

Any Ideas? 

[Sahir Maharaj]

Hello @Gisela da Silva Rodrigues

Based on what I know, issues with legacy templates not functioning might be due to recent updates in Confluence.

If converting the template results in an error, ensure your instance is up-to-date and check for plugin compatibility that might be affecting the legacy editor.

For a permanent fix or further investigation, I recommend opening a support ticket with Atlassian at https://support.atlassian.com/contact/#/.

[Manoj Gangwar]

Hi @Gisela da Silva Rodrigues Welcome to the community!

If your legacy editor templates are no longer working in Confluence Cloud, it's likely because Atlassian has phased out the legacy editor, meaning you can no longer create new pages using it, and existing legacy templates may not function properly in the new editor; you'll need to convert them to the current editor format to continue using them effectively.

You can vote on the below suggestion- https://jira.atlassian.com/browse/CONFCLOUD-69945