LeanIX Plugin stopped creating SmartLinks in LeanIX

Question

We use Confluence and LeanIX - therefore the plugin to get a macro in confluence is very good.

All worked as expected (besides the fact, that it does not work in Safari because of the login issue).

But now the smartlink in LeanIX is not created/managed anymore.

Does others have the same issue here? I have a ticket open with LeanIX, but it seems not to make any progress ...

Stefan Draber_kwaltd · Answer

@Ben Vickers To be honest, I haven't been after this issue since my last post here.

But I just tested again and realized that meanwhile it's working again for us. I didn't do anything in order to solve it, so it must have been solved with some update, either in Confluence or in the app.

We're currently running on LeanIX app v1.1.12-AC, I've tested with adding a factsheet to a page in the new editor and after publishing the page, the link to the page immediately appeared in the LeanIX-factsheet.

Ben Vickers_qziik0 · Answer

Same issue here. Don't suppose you figured out how to resolve this?

Stefan Draber_kwaltd · Answer

We have the same issue in one Confluence Cloud instance, but not in another Cloud instance, which seems really strange to me.

The integration seems to work basically, I can search for and link factsheets in Confluence, only the Smart Link in the factsheet is not being created.

Any useful suggestions are highly appreciated.