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Knowledge base inspiration

We currently use Confluence for our Knowledge Base but the structure and functionality haven't been updated for quite some time. Does anyone have any examples of other knowledge bases that I could take a peek at to get some inspiration so I can give ours a bit of a refresh?

Thanks in advance!

2 answers

Hi @Alana Varndell

I'm so glad to hear that you have some time to improve your knowledgebase. I always love content improvement projects, and it's great when teams can prioritize them.

There are a lot of great examples out there. Here, we have a few different ones for you to look at (including Comalatech's 😃):

Hi Alana,

Perhaps our documentation wiki will be helpful. Although it is on Confluence Server, the add-ons it uses are all available on the Cloud. We use Refined to create the theme and our own apps to handle the content workflow and publishing.

We also have a few detailed case studies from companies that have built knowledge bases:

I hope some of that is useful!

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