Job Aid for Jira and Confluence

[Hanif Remtulla]

Hi 

Has anyone created Job aids for new Users.

thanks

[Bill Sheboy]

Hi @Hanif Remtulla 

My recommendation would be to identify a small set of use cases for your target audience based upon what they need to accomplish.  Then create a one-page doc showing the use cases and steps, provide links to your Jira instance, and include the Atlassian provided user-guidance links.

You could create this guidance in Confluence (and send it to new people on your teams) so it is a living document that evolves over time, based upon needs.

Best regards,

Bill

[Shannon S]

Hello Hanif,

Thank you for reaching out! Could you let us know what exactly you are referring to in terms of "job aids"? What is it you are trying to accomplish exactly?

Regards,

Shannon

[Hanif Remtulla]

Hi Shannon,

Our team is growing so we adding new users to Jira and Confluence. As the Administrator for our site, I want to put together a simple document about how they can login and start learning and navigating thought Jira and Confluence.

Thanks
Hanif

[Shannon S]

Thank you for elaborating, Hanif!

I am sure the community will have some great suggestions for you on this, but I wanted to pass a few articles onto you that might help.

• How to create your team's technical and onboarding documentation
• A new way to use Confluence: employee training

Regards,

Shannon