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Jira Project in a refresh loop

Shahbaz Siddiqui
Shahbaz Siddiqui
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October 28, 2024

Hello I have a user who is experiencing a similar issue with 2 different projects.

 

When they access the project they are just stuck in an endless refresh loop. I logged in as the user through the user admin portal and was able to replicate it. 

My account is able to view the projects with no issues. The user is the project lead and currently the only user/admin in the project. 

I've removed the user from the project and re-added them, I've also removed their Jira license and reinstated it. Unsure what could be causing this.

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Shahbaz Siddiqui
Shahbaz Siddiqui
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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October 28, 2024

Figured this one out, it was the permissions scheme set to that specific project that seemed to only impact the admin of that project

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