Java Issue Upon Fresh Install

I had an issue with my Confluence where the service kept stopping itself and, although I contacted support, we decided that just reinstalling it would be to our benefit. Unfortunately now , right after a fresh reinstall (where I restarted the server prior) I've gotten an error page with this as the cause:

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28]
at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)
caused by: java.lang.NullPointerException: Application cannot be null
at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:226)

I'm sure it's a java issue, but I don't understand what is going on.

1 answer

0 vote

Hey Audra,

There is a CAC Knowledge Base Article that can be helpful to assist you with this issue! 

It is intended to help fixing issues on instances facing exactly the same issue as you are facing. Why don't you take a look on the documentation and see if it helps on your case as well? You can find it here

Have a great day ahead! 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,768 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you