Hi Team,
I have the attached issue for the jira lately and more over the latency has increases a lot these days. The Jira instance loads very slowly .
Please help me out with this
Thanking you
Welcome to the Atlassian Community!
If a dashboard takes long time to load and, at the end, a request timeout error is displayed, there are good chances that your Jira instance is waiting to get some data from a remote end (to populate one or more gadgets) but it is not managing to get a reply back before the the request times out.
You can find more information on the request that is timing out by doing the following:
Below you have some links explaining how to do so in different browsers:
In case this won't help, or in case you need assistance doing so, I would advise to open a support request with Atlassian Support: https://support.atlassian.com/contact
When opening the support request please make sure to provide as many details as possible. It can also be a good idea to attach to the support request a HAR file collected while loading the dashboard.
For details and instructions please see: Generating HAR files and analyzing web requests
I hope this helps.
Cheers,
Dario
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