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JIRA filter icons in Compass over-sized in Edit mode

After confluence upgrade to version 6.15, all icons for JIRA filters (Issue Count mode) are extremely large in Edit mode. This is making the edit view hard to read due to the space those icons occupy. is this is a new feature in this version?

1 answer

1 vote
Diego Atlassian Team May 29, 2019

Hello there Michelle!

I have seen something similar some time ago but I am not sure that it is the same thing. We could try and check if this also affects Newly Added Jira Macros. Do you think that this is possible?

Also, we can try to check the behaviour Using Another Browser. This might be a browser specific behaviour!

Since we are Dealing With Macros, we can also try to Clear The Cache. We can proceed like this:

  1. Shutdown Confluence
  2. Make sure that no Confluence process is running
  3. Remove the following folders
    1. <confluence-home>/bundled-plugins
    2. <confluence-home>/plugins-cache
    3. <confluence-home>/plugins-osgi-cache
    4. <confluence-home>/plugins-temp
  4. Restart Confluence
  5. Wait for the application to start
  6. Check if the issue still persists

So Michelle, let me hit you with some questions so I can better understand the situation:

  1. Is this happening with any user in your instance?
  2. Is this present regardless of browser used?
  3. Are other macros behaving unexpectedly?
  4. Does this affect newly created macros, only existing ones or both?

Let us hear from you Michelle!

Hi Diego,

1. yes its happening to all the users

2. Chrome and firefox have the same issue

3. other marco is working fine. its only affecting jira macro with total issue count display option. Table option is looks fine

4. it affected both existing and newly created

p/s  i will try to remove the folders as above and get back to you.

Diego Atlassian Team Jun 26, 2019

Hey Michelle, thanks for getting back to me!

Looking forward to your findings. Let us hear from you after you finish the procedure.

Clearing cache didn't help. Have this problem too.

yes i confirm that clearing the cache didnt help.

Hello , any update on this ?

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