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JIRA down and cannot submit support ticket

Kevin Wilson
Kevin Wilson
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June 3, 2024

Anyone else having issues, about a half hour ago, we started to experience issues in the middle of our sprint planning. The Backlog view say "Something's gone wrong." And the Developer console for the browser indicates a 504 error is occurring. 

 

I attempted to file a support ticket, but that also says something went wrong. 

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Jessica
Jessica
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2024

Hi @Kevin Wilson 

We had an incident yesterday that affected some Cloud customers with similar errors to yours.

It was updated on our status page: https://jira-software.status.atlassian.com/ and https://confluence.status.atlassian.com/

It should have been resolved already. Please let us know if you are still seeing any issues, and we will be taking a look at it.

Regards,
Jessica

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Fadoua
Fadoua
Community Leader
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June 3, 2024

Hi @Kevin Wilson 

Welcome to the Atlassian Community!

There was a problem reported earlier by other people . Please give it a try

Best,

Fadoua

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