JIRA down and cannot submit support ticket

Question

Anyone else having issues, about a half hour ago, we started to experience issues in the middle of our sprint planning. The Backlog view say "Something's gone wrong." And the Developer console for the browser indicates a 504 error is occurring.

I attempted to file a support ticket, but that also says something went wrong.

Jessica_j1vjtw · Answer

Hi @Kevin Wilson

We had an incident yesterday that affected some Cloud customers with similar errors to yours.

It was updated on our status page: https://jira-software.status.atlassian.com/ and https://confluence.status.atlassian.com/

It should have been resolved already. Please let us know if you are still seeing any issues, and we will be taking a look at it.

Regards,
Jessica

Tinker Fadoua · Answer

Hi @Kevin Wilson

Welcome to the Atlassian Community!

There was a problem reported earlier by other people . Please give it a try

Best,

Fadoua