Issues with Websocket

Simranjit Singh November 12, 2019

Hi

 

Having issues with Publishing pages and seems its down to proxy not supporting web sockets, but it was working last week and has stopped few days ago. Anyone encountered this issue

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Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2019

Hello Simranjit and welcome to the Community!

Thanks for reaching out to the Community for your issue with publishing pages within Confluence Cloud. To understand a bit more of your issue we’ll need to know where your error is occurring. With this said, could you please include an error message or screenshot of the error you’re seeing when attempting to publish the page?

We look forward to hearing back to help find the cause if your publishing issues.

Regards,
Stephen Sifers

Simranjit Singh November 18, 2019

Hi Stephen,

 

The issue resolved I believe as there was a change which was carried at Atlassian cloud end. 

Thanks

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Simranjit Singh January 8, 2020

Hi @Stephen Sifers 

Apologies for picking up on this old thread. We have heard of comms that all Atlassian cloud users need to enable WebSockets for publishing confluence pages else the functionality would be broken. I'm looking for any official guidelines on this requirement of WebSockets; could you please share any information on this please. Thanks

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