Issues Setting up Confluence

[Daniel Cuthbert]

We have installed a fresh copy of confluence and are trying to connect it to a Microsoft SQL server 2014

The database has been set as SQL_Latin1_General_CP1_CS_AS and Read Commited Snapshot set to true

a user account has been setup with full DBO rights to the database,

the sql server details have been set as follows: 
Driver Class: com.microsoft.sqlserver.jdbc.SQLServerDriver
Database URL: jdbc:sqlserver://GPSDB003:1433;database=ConfluenceData
the database username and password have been checked and tested. yet when we hit next we keep getting a HTTP500 error:

HTTP Status 500 - Could not open Hibernate Session for transaction; nested exception is net.sf.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection

[Shannon Spaniol]

Hello Daniel,

If your database is up and running, it could also be that it doesn't have enough resources.

Can you take a look at the following documents and troubleshoot using the steps from there:

• Unable to start due to net.sf.hibernate.exception.GenericJDBCException Cannot open connection
• Confluence slows and times out during periods of high load due to database connection pool

Let us know if you have any trouble or questions.

Kind Regards,
Shannon

[Daniel Cuthbert]

Thanks Shannon, 

Is there a mimimum spec requirement for the Database server? 

the server doesnt seem to be under any considerable load when trying to setup confluence. 

I've confirmed via SQL managment studio that the credentials are correct and i know the Server can reach the Database server as we have installed JIRA on the same server pointing at the same DB server.

[Daniel Cuthbert]

Thankyou Shannon.

Can you confirm the mimimum spec for the Database Server?

The credentials have been verified using SQL Managment studio.

We know the server that runs confluence can contact the databse server as JIRA is ruiing on the same machine.

[Shannon Spaniol]

Hi Daniel,

The system requirements can be found here :

• Server hardware requirements guide

Do you happen to have any other errors in the logs that surround the 500 error that could give us further clues on what might be causing this? You can look for an ERROR statement or Caused By.

Kind Regards,
Shannon