Issue with granting Lucidchart access

Colette
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October 2, 2023

I am an admin for my company's confluence account but when I click on the macros to add a lucidchart, the "Insert" button is greyed out. I have checked my permission settings but I have full access. The issue comes down to my personal lucid chart profile. I'm not sure if it's cutting of a button to "Grant Access" but I cannot scroll. 

 

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Benjamin
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October 2, 2023

HI @Colette ,

 

It might be the lucid account permission that use to integrate. See this similar post:

 

https://community.atlassian.com/t5/Jira-Software-questions/Lucid-Chart-app/qaq-p/1731305

 

Hope this helps.

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