Is there more than 1 type of Confluence, Cloud and Data Server?

Aaron Quek
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July 31, 2024

The Confluence features I am seeing in the atlassian documents does not apply to the confluence i am using.. For example to press /table to create table, mine does not work. Why is this so?

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Rilwan Ahmed
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July 31, 2024

Hi @Aaron Quek ,

Welcome to the community !!

You seem to be using confluence data center/server version and referring Atlassian cloud documentation. 

There are 2 variants of confluence.

  1. Atlassian cloud confluence  - url will have xxxxxxx.atlassian.net in it.
    "/" is used as shortcut to add the macro to the page in this instance
  2. Data center version (few organization still use server version which is decommissioned now).  Url will not have atlassian.net in it. 
    "{" is used as shortcut to add the macro to the page in this instance

Whenever you are referring to any Atlassian documentation, check for cloud or data center pages. You can find it on the top right corner of the page. 

image.png

Gary Crockwell
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September 1, 2024

Thought this was for meeting np

 

2 votes
Makisa Appleton
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July 31, 2024

Hi @Aaron Quek Welcome! Forward slash command to find and add macros is available in Confluence Data Center from 8.6 onwards. Please see: Three new editing shortcuts to try 

Trudy Claspill
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July 31, 2024

I did not know that!

I learn something new every day. Thanks!

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Trudy Claspill
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July 31, 2024

Hello @Aaron Quek 

Welcome to the Atlassian community.

In addition to the information provided by @Hans Polder ...

 

Can you also provide a link to the documentation you are referencing? Documentation from Atlassian will include some indication as to whether it applies to Server/Data Center (including the version) or to Cloud.

You can determine which Confluence you are using (Server, Data Center, or Cloud) by clicking on the Help (question mark) button in the upper right corner in the menu bar in Confluence, then picking the About option.

The forward slash commands work only in Confluence Cloud and only in the new page editor.

Based on the image you provided, you are either using Confluence Server/Data Center or you are using the old page editor in Confluence Cloud. I base this on the presence of the Publish button at the bottom right corner. The new page editor in Confluence Cloud moved that functionality to the upper right corner and relabeled the button as "Update".

The old page editor is available in Confluence Cloud for pages that were migrated to Confluence Cloud from Confluence Server/Data Center, and where those pages were not converted post-migration to the new format compatible with Confluence Cloud's new page editor.

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Kristian Klima
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July 31, 2024

Hi @Aaron Quek and welcome to the Community

Your environment looks like Confluence Server which has been discontinued.

With Cloud, you can see the differences based on your tier (Free/Standard/Premium), integration with other Atlassian apps, setup...

 

Also... when you share screenshots, mask or blur elements such as your site's URL, your email, etc. that can reveal details about your site and you.

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Hans Polder
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July 31, 2024

@Aaron Quek ,

There are no other variants, other than 'Confluence Server', which is discontinued and basically a clone from Data Center (give or take). 

Can you give a full screen screenshot of your instance? What is the URL of the environment? You can replace your company name with <redacted> or something, but I'd like to get a basic understanding.

Additionally, please also place a screenshot from the page where you're trying to use the /table command!

Aaron Quek
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July 31, 2024

Screenshot 2024-07-31 at 4.33.06 pm.png

Will this do?

Hans Polder
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July 31, 2024

Yes, this is clearly the Confluence Data Center setup. Generally speaking, cloud environments use links like <companyname>.atlassian.net. Also, in Cloud the Publish button is at the top of the page.

The /-command is only used in Cloud as of now. See https://confluence.atlassian.com/doc/tables-136463.html.

Shortcut keys

 

Windows

Action

Mac OS X

Ctrl + Shift + i

Add a table (insert a default table with three columns and four rows)

⌘ + Shift + i

||||| + enter

Add a table with a custom number of columns, as specified by the vertical bars (you can't insert a nested table with this shortcut)

||||| + enter

Rilwan Ahmed
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July 31, 2024

Hi @Aaron Quek 
You are using confluence data center/server instance. Refer to the data center documentation. use { as shortcut key to add macros instead of /

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