We use a confluence space for our knowledge base and use the Jira Service Desk to point to that space. our knowledge base is partially outdated in some areas and I want a way to mark pages as up to date.
The second half will be tracking the pages that need to be updated.
I have tried to do this through Labels and then running a page properties report in a different space but I cannot get this to work. The problem I am getting is that we used Labels in the past so pages have multiple labels which are not ideal to "quickly" keep an eye on which is out of date/up to date. This also does not show the test page that I was trying the label on which completely invalidated the report.
I have tried multiple ways of doing this but the simple replication test I tried was as follows:
Create Page Properties Report macro.
assign the label to identify up to date articles ("reviewed_2022")
Assign the Space ("Knowledge Base")
Set columns to show ("Article Type, Features, Platform Version, Short Description")
Tick Show Labels
but nothing shows up with that report despite the fact that I have assigned one page with that Label.
I set the page label by clicking the bottom right- I did not do any other steps
Macro is empty though
I have added general Labels like "KB" or "KB-How-To-Article" which populates the macro and I also added these labels to the page but It showed everything but this label.
Wondering if I was adding a label wrong (i have just been clicking the Tab at the bottom right of the confluence page) but other members of the team said this is how they have been doing it. however, all of the confluence pages were written before the "new" confluence page where a thing
Is there a more efficient way of doing this and if not, can I actually get it to work this way?
Open to any solutions to get to the end result:
A report/macro to track pages that are up to date
The Better Content Archiving for Confluence app will 100% automate this process for you!
It can mark all pages that haven't been updated for N days as "Outdated". Then let you make it "Up-to-make" again by editing the content or confirming that the content is still valid and relevant and requires no update. And it will repeatedly scan your pages and refresh the status in every 4 hours in the background.
You can also display the status above the page:
And it does a lot more (documentation) to guarantee that your content will never be outdated in the future.
(Discl. it is a supported and paid app developed for 15 years by our team.)
Adrian here, CEO of B1NARY. As mentioned by @Ste Wright we developed Breeze for Content Lifecycle Management in Confluence Cloud.
It seems to be a perfect fit for your use case in being a full content lifecycle management solution for Confluence Cloud and implementing review and archiving workflows for keeping your pages up-to-date.
Breeze features
👉 Feel free to give it a try, or schedule an appointment with me for a personal demo.
Cheers and all the best, Adrian
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I found this bug - CONFCLOUD-73331 - which states the labels weren't working until a few hours later.
Does the Page Properties Macro still not work after waiting sometime (eg. overnight)?
For alternatives - I would consider...
Ste
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