Hi, I just upgraded Confluence and upon starting i received the following error:
Confluence support and upgrades for your current license have expired.
I get that it's trying to direct me to a license renewal page, however that page is not responsive.
How should I proceed? Is there a way for me to add the new License key from the console?
Confluence would not let me edit the license after the upgrade. I was stuck out of the system with no option to renew the license. It was a cold, cold place.
I did however find an article that pointed me to the right file. I used nano to edit the license key, and a simple restart was all it took. I'm back in the system yay!
Here's the article:
Once you've renewed your license via my.atlassian.com and you have the new key, can you try and enter it in your license page?
See Viewing and updating your product licenses details for more information.
Viewing your license details
To view your Confluence license:
- Go to > General Configuration.
- Choose License Details in the left-hand panel.
Updating your license
If you change your license (for example to a license with more users), or migrate from Confluence Cloud and you will need to update your license.
To update your Confluence license:
- Go to > General Configuration > License Details
- Enter your new license in the License field.
- Choose Save.
Let me know if you have any trouble.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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