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I know there is a shortcut to link ( Ctrl-K) but what if I want to unlink an item. Is there a short cut to unlink??
I hate having to click unlink for user @ mentions. I use this to help assist in action item tracking.
Thanks,
Sonji++
Hi Sonji, welcome to the Community!
For working with links, there are a couple considerations:
I'm interested in hearing more about the case with user mentions though! For item assignments to work correctly in Confluence, @ mentions do need to be used.
@ mentions such as this aren't un-linkable. They act as a single character on the page and are removed entirely if you backspace them. If these @ mentions aren't used in an action item, the user who should be handling that item won't get a notification from Confluence, and the action item won't appear in their Tasks list.
Given some more information about how you're doing action item tracking, I might be able to help out or provide additional clarity about the editor's features. A before/after screenshot and maybe a description of how you handle the items might help me understand a bit more.
Cheers,
Daniel | Atlassian Support
Dear Daniel,
Thanks so much for your reply and the helpful information in regards to unlink for a normal URL type link.
So yes, I am using @ mentions for actions items.. so a user will get notified of new actions created and go to to their "Tasks" list to see what actions are open. The problem is more than likely the way I am tracking them. My steps are as follows:
So what I would like is a shortcut to unlink my @mentions where necessary. :) Get it?
Thanks for other suggestions you may have,
Sonji++
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