Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a shortcut to un-link?

I know there is a shortcut to link ( Ctrl-K) but what if I want to unlink an item. Is there a short cut to  unlink?? 

I hate having to click unlink for user @ mentions. I use this to help assist in action item tracking. 

 

Thanks,

Sonji++

 

1 answer

0 votes
Daniel Eads Atlassian Team Dec 02, 2020

Hi Sonji, welcome to the Community!

For working with links, there are a couple considerations:

  1. If you're typing an address such as "website.com" and the editor auto-converts it to a link, you can use Cmd+Z / Ctrl+Z on your keyboard to "undo" the link conversion
  2. If the link wasn't from autoconverting, or you've already moved away and are coming back, as long as the cursor is "inside" the link text, the menu options should pop up and allow you to unlink. This is one click vs potentially a second click if you had to first hover/position the cursor with the mouse
    image.png

I'm interested in hearing more about the case with user mentions though! For item assignments to work correctly in Confluence, @ mentions do need to be used. 

image.png

@ mentions such as this aren't un-linkable. They act as a single character on the page and are removed entirely if you backspace them. If these @ mentions aren't used in an action item, the user who should be handling that item won't get a notification from Confluence, and the action item won't appear in their Tasks list.

Given some more information about how you're doing action item tracking, I might be able to help out or provide additional clarity about the editor's features. A before/after screenshot and maybe a description of how you handle the items might help me understand a bit more.

Cheers,
Daniel | Atlassian Support

Dear Daniel,

Thanks so much for your reply and the helpful information in regards to unlink for a normal URL type link. 

So yes, I am using @ mentions for actions items.. so a user will get notified of new actions created and go to to their "Tasks" list to see what actions are open. The problem is more than likely the way I am tracking them. My steps are as follows:

  1. Meeting Note this week:
    1. Each week I create a new confluence page for the week and for my project.
    2. Copy last week's meeting note to this week 12/3. 
    3. Delete action items/Tasks [ ] that have been completed. No reason to carry those forward
    4. Keep those still open to discuss this week.
    5. Save page and close. 
    6. I am ready for this week's meeting with current action items
  2. Meeting Note from previous week:
    1. For the previous week, let's say 11/25, I go back to that meeting note to "clean up"
    2. Lock it for edits, so it is a record of what was done last week. 
    3. Change the tasks to bulleted item (Ctrl-Shift-B) and highlight in RED (from menu) to signify it was not completed that week. 
    4. Unlink the tasks so the assignee, or @mention(s), does not get an email about my changes.  Hover the mouse over @ mention, click Unlink.
      1. There can be anywhere from 5 to 20 @mentions in one page.
      2. Some have complained of getting too much email.
      3. That is why I want to remove @mentions for open tasks in the previous week meeting note.
    5. Save and done. 

So what I would like is a shortcut to unlink my @mentions where necessary. :) Get it? 

 

Thanks for other suggestions you may have,image.png

Sonji++

@Daniel Eads  fyi. I replied.. any additional feedback? thanks, sonji++

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Confluence

Announcing Team Calendars in Confluence Data Center

Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond.  A long time favorite,  Team Cale...

218 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you