Is it possible to log comments for record-keeping purposes?

[Brian Victor]

The company I work for is fairly strict about keeping a record of all business communications, for compliance reasons (e.g. we store all emails and slack messages for several years). For this reason, our confluence wiki has comments and other features disabled. I realize that this is an aggressive interpretation of 'business communication', but nonetheless I am hoping to come up with a solution if at all possible.

[Brant Schroeder · Accepted solution]

@Brian Victor Welcome to community.

Have you tried setting it up so users can not delete anything including their comments?

I do not know of any logging tool for confluence that would log all the actual comments.  You could always just log on the DB side placing all inserts or updates into an additional table.

[Brian Victor]

@Brant Schroeder Thanks for the suggestion!

If I understand correctly, the company's concern is primarily that in the event of an audit they could be asked to provide records. So it sounds like the answer to whether that's possible is: maybe, if they hack together a log of inserts/updates?

[Brant Schroeder]

I was just suggesting placing the logging on the DB since you can more easily control it and it would be easy to query.  You could setup a trigger on the DB table that pulls all updates and inserts and logs that to a newly created DB table that could be used for audits later.

[Brian Victor]

Okay, I see what you're saying. I will give that a shot!