Dear Atlassian team,
Could you update us all on this question? This can sometimes be a compliance issue and we do need to be clear on this matter whether data is encrypted at rest on not (and with which encryption protocols / methodology) for:
Clearly understood that all communications use TLS 1.2, but this may not be enough information for us.
Understood we can also protect and encrypt some documents sent also with some plugins available, but for example you could already maybe have an encryption at rest leveraging S3 bucket capabilities (if using AWS)?
The answers are posted in their documentation.
https://www.atlassian.com/trust - contains everything
Your answer specifically is located at
Content stored within Jira Cloud and Confluence Cloud isn't encrypted. However, attachments on storage in AWS are encrypted. We believe we can rely on the physical controls and management at AWS, as well as transit-level encryption to protect customer data. A minimum of 128-bit Advanced Encryption Standard (AES) is used for attachments.
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