Is Navitabs Broken?

[Natalie Charles]

As a project manager who recently managed to have the Navitabs (in page tabs for Confluence) add-in purchased and installed in our Cloud Confluence instance, I expect the product to not break the literal day after installation and verification that it's working, so that I can continue to increase productivity and efficiency with our documentation and reporting in Confluence.

Is there any information about this?  And, yes, I've uninstalled the Child Tab macro and reinstalled with no success.  Says it can't connect: "id.atlassian.com refused to connect" as the specific error message.

[Deleted user]

Hi @Natalie Charles

We are very sorry about this error - this must have been a very frustrating experience.

Could you please open a bug report on our Support Portal so that our team can look at this and provide support?

Best, Cora

[Natalie Charles]

Ha!  Forgot to respond here.  Working with bitvoodoo in their Jira Customer Support view.  Thanks...resolution is pending...

[Sloan N_ B_]

Hi Natalie

Edit: Cora was faster. :)

I encourage you to get in touch with us so we can assist you solving this issue.

Best Regards
Nick