Is @Mention necessary when replying to someone in a comment?

When REPLYING to a Comment, and you want to ensure that the person whose comment you're replying to is notified, is it necessary to @mention them in the reply, or, in all replies does Confluence automatically notify all parties @mentioned in the original, upstream comment(s)?

1 answer

0 votes
Brant Schroeder Community Champion Oct 10, 2017

If the person is watching the page then they will be notified.  Otherwise to be safe an @mention is the best way to ensure that they get a notification.

Does the user get a notification each time an @mention is placed in the comments?

For example I create a page (and save) and @mention a user in the first comment. I assume they get a notification.

If I update the page again (and save) or not update the page can I create another comment with an @mention and assume the mentioned user will get another update?

 

A better question might be for each unique comment created (not edited) with a common @mention will the user receive a notification for each comment?

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