Is @Mention necessary when replying to someone in a comment?

When REPLYING to a Comment, and you want to ensure that the person whose comment you're replying to is notified, is it necessary to @mention them in the reply, or, in all replies does Confluence automatically notify all parties @mentioned in the original, upstream comment(s)?

1 answer

This widget could not be displayed.
Brant Schroeder Community Champion Oct 10, 2017

If the person is watching the page then they will be notified.  Otherwise to be safe an @mention is the best way to ensure that they get a notification.

Does the user get a notification each time an @mention is placed in the comments?

For example I create a page (and save) and @mention a user in the first comment. I assume they get a notification.

If I update the page again (and save) or not update the page can I create another comment with an @mention and assume the mentioned user will get another update?

 

A better question might be for each unique comment created (not edited) with a common @mention will the user receive a notification for each comment?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

338 views 2 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you