Invite Guest Access Policy

[Karim Mohamed]

Hi,

I wanted more information on the policy in regards to inviting guests to Confluence. 
We have 2 departments  that need access to our Confluence instance. This is around 80-90 users. Some of them them will only need view access and a few edit access to 1 space in Confluence. I have enough paid users to invite all these people to a single space. However, they have the same domains as current paid users because they are part of our organizations.

How does that fall into the policy of Atlassian knowing I'm inviting Guests that have the same domain. On one end, guests allows me to save us cost on licensing since the majority will only need read access. But on the other, is that the proper way of going about this and does it breach Atlassian's policy ?

Reference: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/

[Barbara Szczesniak]

@Karim Mohamed I think the Info Panel with the title Important policy information at the top of the page you linked to should answer your question.

[Arun Sahijwani]

Hi Barbara, 

The Info panel you mentioned does not address Karim´s question. I have the same question too. 

The Info panel mentions former/current paid users. I have around 8000 other users that I want to invite (using the company domain) who are not former/current paid users. 

Does this mean I will be able to invite these users?

[Barbara Szczesniak]

@Arun Sahijwani I take that first sentence along with the next:

The purpose behind the guest feature is to invite users outside of your organization.

To me, this means that guests cannot be from within your organization.

[Arun Sahijwani]

We checked with Atlassian and the first sentence isn't true. For as long as you want to invite guest users (with the same domain) who were never/ are not paid users then it is acceptable. 

[Barbara Szczesniak]

@Arun Sahijwani Thank you for this feedback. It changes my (and perhaps many others') understanding of this feature.