Hi,
I'm sure this is an easy solution, but I'm stuck. I'm trying to install Confluence on a Linux server, with MySQL. I have installed Confluence and when I get to the installation section to select DB, I select MySQL and the NEXT is grayed out. I thought I uploaded the extracted .jar MySQL file to the right location but I can't get past the MySQL screen. I've stopped and restarted Confluence, a few times with no luck. Is it possible I'm uploading the MySQL connector to the wrong location?
Can anyone tell me where the installation is if my system is something like this: /home/ellumigl/xxxxxxx/atlassian-confluence-6.6.1-x64.bin ?
Thanks for the help!
Hi Justin,
I've recorded a video so you can see where to put the MySQL Driver.
In the beginning of my video, you'll see a lot of different folders with the Confluence versions that I have installed on my system.
Watch once I go into the folder for the 6.6.0 version and I will show you where to put it:
Steps:
Can you give that a try, watch my video if you're unsure, and let me know if you have any trouble?
Regards,
Shannon
Shannon,
Thanks so much for the prompt answer and video! I am able to find that location, but I can't seem to put the file into that folder. It says the permissions are denied. I've tried unzipping the driver and only putting the .jar file inside, but same error. I've also increased the permissions to 0777 (was 0755 which should have been sufficient). This is on my webserver (dedicated server) so I've tried to put the file through Cpanel, through Filezilla and also through putty. When I try through putty, it tells me there is a break-in attempt and basically logs me out, even when I'm accessing through the root user.
Any thoughts?
Regards,
Justin
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Justin,
You may want to check with your server administrators but what is the problem when you try to add through cPanel or Filezilla? And what is the exact error from Putty? I could try to do some research and see if there are any workarounds but I don't know how much I'll be able to help in that realm.
Using "sudo" in addition to root doesn't change how it reacts to you trying to add the file ?
Regards,
Shannon
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Shannon,
I feel like I'm taking crazy pills. I think I've tried doing about 8 different setups and each time fails. I just can't get past the database setup page. When I try to select MySQL, the next button is grayed out. I've checked the location of the file and it's where it is supposed to be. Is it possible that I'm supposed to rename the mysql driver so confluence recognizes it?
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Hi Justin,
You should leave the name as is.
Just to verify:
If you still have issues, can you let me know what permissions the user running Confluence has for that file? Your server admin may need to check for you. It should have read permissions at least.
Regards,
Shannon
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Shannon,
Yes, I did all the things you suggested. The user that can access the file/folder is either root or user. Confluence was installed with the root access.
Thanks,
Justin
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Hi Justin,
The problem is, you're likely not using the root user to run Confluence.
If you used the .bin file to install Confluence, then each time it is started, it switches to the confluence account on your operating system.
Regards,
Shannon
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Shannon,
I'm having a really hard time making this work, and I've tried a handful of installations. I was able to get the demo up in seconds, but when it comes to installing on our server, it's been issue after issue. Do you offer any installation services?
Thanks,
Justin
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Atlassian do not, but their partners do - see https://www.atlassian.com/partners/search?page=1
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