Install SSL cert

[Kevin Goforth]

Forgive me as I am a bit new to confluence. I am trying to install a SSL cert on our Confluence server but I can't seem to get it to work. I have followed the directions given here, https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html , but I am sure I am still not doing something correctly. I reached out to support for assistance but was told that support cannot assist with SSL cert installs. Any help would be apprecieated.

[Kevin Goforth]

So, If I uncomment the SSL section of the Server.xml. The windows service will not start. Below is the config change I made.

-->

<Connector port="8443" maxHttpHeaderSize="8192"
maxThreads="150" minSpareThreads="25"
protocol="org.apache.coyote.http11.Http11Nio2Protocol"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLSv1.2" sslEnabledProtocols="TLSv1.2" SSLEnabled="true"
URIEncoding="UTF-8" keystorePass="<MY_CERTIFICATE_PASSWORD>"/>

<!--

[Kevin Goforth]

I edited the server.xml file as follows. I think it has something to do with how I am trying to do the keystore. Unfortunately this a Windows server so I don't have the commands they use. Once I make the changes to port, and keystore it become completely inaccessible.

<!--
<Connector port="443" maxHttpHeaderSize="8192"
maxThreads="150" minSpareThreads="25"
protocol="org.apache.coyote.http11.Http11Nio2Protocol"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLSv1.2" sslEnabledProtocols="TLSv1.2" SSLEnabled="true"
URIEncoding="UTF-8" keystorePass="Password"/>
keystoreFile="C:\Program Files\Atlassian\Confluence\conf\Keystore\tsConfluence.pfx
-->

[Kevin Goforth]

I take that back, it is accessible but only on port 80/HTTP. Version is 7.13.0

[Srinatha T]

Hi @Kevin Goforth ,

Welcome to Atlassian community. 

Which version of confluence server is this? Share the exact issue details . If you are facing any error attach the error details as well. We will try assist you. 

Thanks,

Srinath T

[Kevin Goforth]

7.13.0, not getting any error messages, I just can't figure out how to get the cert properly installed.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

What are you doing differently to what the docs say?