Insert screen capture in Confluence results in broken link

When I try to insert a screen shot or screen capture into a confluence page and save it, it shows a 'broken link' red image once saved. The method currently used is saving the image to the clipboard as opposed to saving it as a file to the desktop on a Mac, and then pasting it in confluence. Would really like to be able to do this as opposed to saving each screen capture as an image and then dragging and dropping.

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Ann Worley Atlassian Team Jun 14, 2017

On my Mac, I tested pressing Command-Control-Shift-4, then pasting into the editor and it worked for me. I tried on Confluence 6.2.x and Cloud, with Chrome.

Please let me know on what version of Confluence and browser you are experiencing this behavior.

I also wanted to double check that the image looks ok in the preview and only turns into a broken link after saving?

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