Incorrect encoding exported to Word document

Hi all,

My Confluence server has Russian language and russian documents.

I try to export pages to Word and I get a .DOC file with incorrect encoding.

 

For example,

page called "2017-09-20 Обсуждение "Управление дополнительными полями",

.doc file named "2017-09-20+%D0.doc".

 

And this file starts from:

Message-ID: <71712224.46285.1506067531407.JavaMail.confluence@tr>
Subject: Exported From Confluence
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_Part_46284_1910189497.1506067531397"

------=_Part_46284_1910189497.1506067531397
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Content-Location: file:///C:/exported.html

<html xmlns:o=3D'urn:schemas-microsoft-com:office:office'
xmlns:w=3D'urn:schemas-microsoft-com:office:word'
xmlns:v=3D'urn:schemas-microsoft-com:vml'
xmlns=3D'urn:w3-org-ns:HTML'>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
">
<title>2017-09-20 =D0=9E=D0=B1=D1=81=D1=83=D0=B6=D0=B4=D0=B5=D0=BD=D0=
=B8=D0=B5 &quot;=D0=A3=D0=BF=D1=80=D0=B0=D0=B2=D0=BB=D0=B5=D0=BD=D0=B8=D0=
=B5 =D0=B4=D0=BE=D0=BF=D0=BE=D0=BB=D0=BD=D0=B8=D1=82=D0=B5=D0=BB=D1=8C=D0=
=BD=D1=8B=D0=BC=D0=B8 =D0=BF=D0=BE=D0=BB=D1=8F=D0=BC=D0=B8&quot;</title>
<!--[if gte mso 9]>
<xml>
<o:OfficeDocumentSettings>
<o:TargetScreenSize>1024x640</o:TargetScreenSize>
<o:PixelsPerInch>72</o:PixelsPerInch>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
<w:WordDocument>
<w:View>Print</w:View>
<w:Zoom>90</w:Zoom>
<w:DoNotOptimizeForBrowser/>
</w:WordDocument>
</xml>
<![endif]-->

"

1 answer

0 votes

Hi Nikolai

Please verify that Tomcat connector you use for accessing Confluence has URIEncoding="UTF-8"?

Please see the KB Configuring URL Encoding on Tomcat Application Server for more details.

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