Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Import a Confluence Spaces constantly fails (error: Only Confluence space exports can be imported)

I created backup of Confluence Cloud using Backup manager (button "Create backup for cloud"), download it and tried to restore original file (Import spaces menu, selected original zip archive).

Restoring fails right after unzipping on server with error: «Only Confluence space exports can be imported». Again and again.

Снимок экрана 2021-04-04 в 18.33.22.png

I unsuccessfully tried to unzip backup and zip it using Terminal to exclude macOS files (.DS_Store and etc). The same error.

So, I cleaned Confluence Cloud and created new backup with only one space and one page and tried to restore it on macOS and Windows 10. Both times it failed.

Looks like restoring backups not working… 

 

How can I restore my data from Confluence Cloud backup?

How can I know why restoring backup fails, can I see logs of Confluence Cloud?

What are the requirements to backup file, why it can’t be restored?

1 answer

1 accepted

2 votes
Answer accepted

Hi @ilyapoleschuk

You have to create a space export and not a complete backup, if you want to restore only one space.

For this, go to the space, space settings and then export. There you can create a space export.

Hi @Bastian Stehmann _neusta portal services_

I want to restore all spaces with complete backup, not only one space.

 

But even with complete backup of only one space I can’t restore it. This was just for example and testing. 

Hi,

You can import spaces, one at a time, and use the space export for that.

Or you import a complete backup choosing to restore a site. But that will overwrite all existing data. For this, you need a full backup. 

You can not import spaces from a full backup.

@Bastian Stehmann _neusta portal services_ , thanks!

I finally restored the backup.
I have to say that the process is difficult to guess yourself that a backup can be restored only if one product is activated.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Confluence Cloud

Introducing Confluence Cloud for Microsoft Teams (Available for Preview!)

Hi Atlassian Community, Remote work has shifted how teams collaborate, and we’ve heard from many of you that Microsoft Teams has become mission critical to many of your workflows, from how you chat...

2,486 views 21 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you