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Import Failing

A space export reimport is failing with the following message.

2021-01-27 11:59:38,299 ERROR [http-nio-8090-exec-5] [] unzipFileInArchive Entry [] could not be found in [/var/atlassian/application-data/confluence/restore/

The "" file is definitely there on the root with the required content.

Does anyone have any ideas?

1 answer

1 accepted

1 vote
Answer accepted
Alexis Robert Community Leader Jan 27, 2021

Hi @Sam Turner , 


this might be because of a permission issue or insufficient disk space, as described in the KB related to this error :


I would check the zip file permissions and owner first.


Let me know if this helps, 



Hey Alexis,

Thanks for your response.

our Confluence service user is the owner of the .zip file and there is plenty of disk space available.

Alexis Robert Community Leader Jan 27, 2021

did you unzip and zip again the files ? I have had some issues with this when I was modifying content in the xml and reimporting, as the structure was not exactly what was expected by Confluence

The ownership of the temp directory had been changed to root. This was the issue. The file was there in the .zip but the confluence service user had no access to write that file to temp for reading.

Alexis Robert Community Leader Jan 27, 2021

Good news ! Can you please mark the Answer as Accepted so that it's closed ? 

Thanks !

Like Sam Turner likes this

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