Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Images saving out as a LARGER file size than when uploaded?

We place images in a Confluence page to hand-off to other internal teams. From there, that team can save the images in 3 ways:

  • Right click, save as
  • Drag the image into a folder or desktop
  • Click on the image and then hit the download button

However, we noticed with the first 2 options it's resulting in making the image file size 2-3 times larger than the file we uploaded, which is a huge problem for ad-serving. The download button requires an extra step, so I have to wonder: why is the file size fluctuating?

Can that be prevented? I would expect if I upload/insert a 200kb image, then no matter how it's saved out, it should remain 200kb or close to it. But we're seeing the file size increase to 700kb+. We are displaying the image full size (Original Size) when inserted into our Confluence template pages. Please help!

2 answers

Sounds like a bug to me. If you can create "Steps to Reproduce" the problem, and maybe take a few screen shots to show what's not working right (e.g. resulting downloaded file sizes), that would make a great bug report:

I think that's going to be my best bet! I filmed a video walking through the issue and submitted a bug report, since I couldn't find any knowledge articles with the same issue. Thanks!!

Nice! Sorry about that whole bug thing tho.

If you could, please "Accept" my answer. I appreciate the "vote" for it, and doing the "Accept" thing is also wonderful. Thanks, best wishes!

1 vote

Let me thank you for the really great question; I learned a lot on this google adventure.

So here is what is happening: Confluence's Gallery tool changes JPGs to PNGs for thumbnail display. I tested this issue with PNGs, and there was no file increase.

I found an existing ticket regarding this here:

I also found this really excellent stack overflow thread that explains this issue:,is%20better%20at%20compressing%20photos.

So possible solutions would be to use PNGs as there's no loss in the conversion or to keep using the download button, as this downloads original JPG that is stored on the server and not the resized PNG, which is then converted back into a JPG on download, keeping the larger PNG size.

Once a file is converted to the larger PNG format, you can't shrink it back down to the lossy JPG format.

You can delete older versions of the image files attached to a Confluence page. That can help eliminate those large files, if desired. Otherwise they'll just bloat your Confluence backups forever.

Uploading the smaller image file with the same filename (to the same Confluence page) creates a new version of the image, and replaces the image on the page. You must upload it with the exact same filename to accomplish this.

"Attachments > View > Upload" is the safest way to replace a file in this way.

Note that deleting prior images might break old versions of the page (depending on the timing between page edits and image uploads).

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

Get to know the Confluence team!

Go “behind the screen” to meet some of the Confluence Cloud team. In this video series, we tackle some of the hard-hitting questions you never knew you wanted the answer to!  Meet some of the ...

236 views 0 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you