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Images no longer available after server update from 7.1.0 to 7.2.0

Images no longer available after server update from 7.1.0 to 7.2.0

It is not just a display problem.

The images in the attachments are also not available.

2020-01-13_07h49_27.png2020-01-13_07h49_46.png

1 answer

1 accepted

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Answer accepted
Zak_Laughton Atlassian Team Jan 15, 2020

Hello,

I understand images are showing as broken links after upgrading from Confluence 7.1.0 to Confluence 7.2.0.

Based on your screenshots, it looks like Confluence still has record of the photo in the database, since it loaded the file preview display, but it's having trouble loading the photo. Following the steps in the upgrade documentation to upgrade Confluence should leave the attachments in place, but there's a chance there may be an indexing issue.

Initial troubleshooting

As initial troubleshooting please try rebuilding the indexes by following the steps on How to Rebuild the Content Indexes From Scratch on Confluence Server.

Further questions

If you're still unable to see the images after rebuilding the indexes, please let us know the following information, which can help the Community with troubleshooting this issue:

Thanks!
– Zak

The Problem is already fixed there was a wrong Attachment path in the config file.

Like Zak_Laughton likes this

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