Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Image changes color when I upload it

I uploaded a couple of images in jpg and gif format and when I insert them into the page, the image gets darkened to a blue gray color.

I reduced the image siz to 600 x 300 thinking they were too large, but the same thing happened.

I don't see any options to fix or change this.

1 answer

1 accepted

0 votes
Answer accepted

Hello Mark,

Thank you for letting us know about this.

  1. I haven't personally seen or heard about this behavior before in Confluence. Could you show us what the image looks like vs how it appears in Confluence?
  2. Is everyone able to replicate the behavior on Confluence, or is it only certain users?
  3. Has this issue occurred with other images or only specific ones?



Thanks Shannon,

For two days now, I have been trying to edit a page I created and sometimes it renders ok, but no icons appear at the top right, so unable to edit.

Then occasionally, i will get into edit mode and then it will hang. Refresh does not work, and when I try to display any page, all I get is a greyed out confluence logo and it hangs again.

Very frustrating and wasting a lot of time for something that should take 10 mins !

So I am unable to test this any further right now.

I use Chrome mostly and just tried I.E. and got the edit button, but all it shows me is the text up to but not including the first image, do I need to open a ticket to get any further with this ?


For that, I would recommend that you first clear your browser cache completely. Some users were having similar issues where the toolbar wasn't displaying, which was caused by this bug:

If you still have issues after clearing your cache, you can try a restart of your computer, but if it persist you can raise a Support Ticket and they can have a look at your logs on the server and see what's going on.

When you're back up and running, I'd like to know more about the original issue you were reporting here. I had one case in the past that was slightly related; the color of an element in PDF was different than on Confluence, but it was a result of the user's display.



I appreciate the follow up Shannon.

I wasted so much time on one page that just became un-editable and spent way too much time trying to delete it, ended up recreating from scratch, now have a ticket open as I cannot delete the messed up page !

My workaround was to drag and drop images, rather than upload.

If I encounter the issue again, I will revisit.

Thanks for your time,



No worries, thank you for letting us know. I noticed that your issue yesterday was due to a recent incident, and was not limited to your instance. The issue is recently resolved, so it looks like you shouldn't be encountering the issue at this time. 

If you still are running into that issue, do a hard refresh on your browser, and you should be good to go.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

480 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you