I uploaded a couple of images in jpg and gif format and when I insert them into the page, the image gets darkened to a blue gray color.
I reduced the image siz to 600 x 300 thinking they were too large, but the same thing happened.
I don't see any options to fix or change this.
Thank you for letting us know about this.
For two days now, I have been trying to edit a page I created and sometimes it renders ok, but no icons appear at the top right, so unable to edit.
Then occasionally, i will get into edit mode and then it will hang. Refresh does not work, and when I try to display any page, all I get is a greyed out confluence logo and it hangs again.
Very frustrating and wasting a lot of time for something that should take 10 mins !
So I am unable to test this any further right now.
For that, I would recommend that you first clear your browser cache completely. Some users were having similar issues where the toolbar wasn't displaying, which was caused by this bug:
If you still have issues after clearing your cache, you can try a restart of your computer, but if it persist you can raise a Support Ticket and they can have a look at your logs on the server and see what's going on.
When you're back up and running, I'd like to know more about the original issue you were reporting here. I had one case in the past that was slightly related; the color of an element in PDF was different than on Confluence, but it was a result of the user's display.
I appreciate the follow up Shannon.
I wasted so much time on one page that just became un-editable and spent way too much time trying to delete it, ended up recreating from scratch, now have a ticket open as I cannot delete the messed up page !
My workaround was to drag and drop images, rather than upload.
If I encounter the issue again, I will revisit.
Thanks for your time,
No worries, thank you for letting us know. I noticed that your issue yesterday was due to a recent incident, and was not limited to your instance. The issue is recently resolved, so it looks like you shouldn't be encountering the issue at this time.
If you still are running into that issue, do a hard refresh on your browser, and you should be good to go.
- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events