The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I uploaded a couple of images in jpg and gif format and when I insert them into the page, the image gets darkened to a blue gray color.
I reduced the image siz to 600 x 300 thinking they were too large, but the same thing happened.
I don't see any options to fix or change this.
Hello Mark,
Thank you for letting us know about this.
Regards,
Shannon
Thanks Shannon,
For two days now, I have been trying to edit a page I created and sometimes it renders ok, but no icons appear at the top right, so unable to edit.
Then occasionally, i will get into edit mode and then it will hang. Refresh does not work, and when I try to display any page, all I get is a greyed out confluence logo and it hangs again.
Very frustrating and wasting a lot of time for something that should take 10 mins !
So I am unable to test this any further right now.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I use Chrome mostly and just tried I.E. and got the edit button, but all it shows me is the text up to but not including the first image, do I need to open a ticket to get any further with this ?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Mark,
For that, I would recommend that you first clear your browser cache completely. Some users were having similar issues where the toolbar wasn't displaying, which was caused by this bug:
If you still have issues after clearing your cache, you can try a restart of your computer, but if it persist you can raise a Support Ticket and they can have a look at your logs on the server and see what's going on.
When you're back up and running, I'd like to know more about the original issue you were reporting here. I had one case in the past that was slightly related; the color of an element in PDF was different than on Confluence, but it was a result of the user's display.
Regards,
Shannon
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I appreciate the follow up Shannon.
I wasted so much time on one page that just became un-editable and spent way too much time trying to delete it, ended up recreating from scratch, now have a ticket open as I cannot delete the messed up page !
My workaround was to drag and drop images, rather than upload.
If I encounter the issue again, I will revisit.
Thanks for your time,
Mark.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Mark,
No worries, thank you for letting us know. I noticed that your issue yesterday was due to a recent incident, and was not limited to your instance. The issue is recently resolved, so it looks like you shouldn't be encountering the issue at this time.
If you still are running into that issue, do a hard refresh on your browser, and you should be good to go.
Regards,
Shannon
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Like others, I also started noticing this behavior very recently. Original upload looks fine but coming back to the page or refreshing and its very slightly tinted blue, just enough to tell the difference from the white document background. Definitely seems like a recent bug.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This issue is still occurring! Image turns blue gray when uploaded
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I think this is a recent incident, newer than the 2019 origins of this thread.
I just noticed this happening this week and figured I'd try a search first.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Feeling overwhelmed by the demands of work and life? With a 25% increase in the prevalence of anxiety and depression worldwide during the pandemic, for most of us, it’s a resounding yes . 🙋♀️ ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.