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If users login using Corporate Google Email accounts why should they be able to ...

Keith Sottung
Contributor
October 13, 2021

Is there a way to block the display or use of the following options under manage-profile?
https://id.atlassian.com/manage-profile/profile-and-visibility

Our employees log in using a corporate google account. Why would we want to have an email to change their email, change their pw, or delete their account?

1 change email
2 change pw
3 delete account

 

Atlassian account 1 email.pngAtlassian account 2 api.pngAtlassian account 3 delete.png

1 answer

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Liam Green
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October 17, 2021

Hi @Keith Sottung 

I don't think there is a way to block or remove those settings, no.

Have you tried changing the email on a test account to see if it allows it, as it may not work even though the setting is there?

If it does work, you could always reach out to Atlassian Support to see if they can do anything

Hope that helps,

Liam

Keith Sottung
Contributor
October 17, 2021

Thank you for the reply!  I don't have an email test account easily available. I was hoping someone in the community would have do the test you suggest.  Our thinking aligns. My gut tells me since the email address is owned by a corporation the process should fail. My biggest concern is an employee could change the email and the password and maintain access after they leave the company?  I hope that isn't possible. 

Liam Green
Rising Star
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October 18, 2021

Hi @Keith Sottung 

I don't have a Google account so wouldn't be able to test.

I'd have thought that when someone changes their email, they would lose access to your system if you authenticate through Google - but hopefully someone here can confirm that

Like Keith Sottung likes this

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