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I want to hide a Second Level Approver () field if Type of Service Request is either one of :
Change and Release Management
Except Service Management (ITSM)
if we select Service Management (ITSM) from Type of Service Request then Second Level Approver field should be visible.
Please find the attached screenshots for your reference.
Can you clarify the need here? What will the second Approver field do? How will it work?
Screenshots and/or an explanation of the process would be ideal here :)
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