I've just installed two apps through the marketplace, but they don't show up

Juan Bau August 24, 2022

There is a little pop-up message saying it will tell me when they will be installed, but an hour later nothing shows up under apps or in the admin section.

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 24, 2022

@Juan Bau I am assuming that you are a Confluence cloud admin and followed the directions here https://support.atlassian.com/confluence-cloud/docs/manage-your-apps/   Some apps do get queued for install but it usually does not take that long.  Can you see the apps in the UPM and try and install them again?  If they continue to fail you can contact support https://support.atlassian.com/contact/  

Juan Bau August 25, 2022

Thanks for your reply, it has been sorted on its own, it looks like it was a temporary glitch.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2022

@Juan Bau Can you mark this as answered?

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