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I need to change org admin role from user who has left the team. He is still the only one org admin

Our org admin has left the team and we need to change it to somebody else. Any recommendation how this is possible?

thanks for your help


2 answers

Hi @erik_stranava ,

Welcome to the community. 

If you can't reach out to the user that us currently the org admin and can not access his account, you might ask the Atlassian support.

You can reach out to the support here.

If the organizational admin can no longer be reached and your network protocols did not provide for these circumstances. If you have admin rights you can try resetting his password to something you created and try logging in as him provided this user's email was used as the system admin email. 

Otherwise you will have to have Atlassian go in and reset the api settings to an email you coordinate with them.

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