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I installed Confluence and its gives an error on setup

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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

java.lang.NullPointerException
    at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:42)

1 answer

Hi @centricdatadev , 

Can you please confirm if this is a fresh installation? Can you please share the complete error message which you can get in the <confluence_home_dir>/logs/atlassian-confluence.log file?

Also, please share the steps you are following to install the confluence. 

Thanks,
Amith Mathur

yes its a fresh its a fresh installation on a windows server.


 


2019-12-04 08:26:41 Commons Daemon procrun stderr initialized
04-Dec-2019 08:26:44.667 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:26:44.807 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:26:44.950 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:26:44.966 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:26:45.028 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:26:45.059 WARNING [main] org.apache.catalina.core.StandardContext.setPath A context path must either be an empty string or start with a '/' and do not end with a '/'. The path [${confluence.context.path}/synchrony-proxy] does not meet these criteria and has been changed to [/${confluence.context.path}/synchrony-proxy]
04-Dec-2019 08:26:45.059 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:26:46.082 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
04-Dec-2019 08:26:46.160 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
04-Dec-2019 08:26:46.160 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 1624 ms
04-Dec-2019 08:26:46.191 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
04-Dec-2019 08:26:46.191 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/9.0.12
04-Dec-2019 08:26:49.309 INFO [localhost-startStop-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
04-Dec-2019 08:26:49.830 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: [com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@588536d5]
04-Dec-2019 08:26:50.271 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'
04-Dec-2019 08:26:50.271 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started
04-Dec-2019 08:26:50.284 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Wed Dec 04 08:26:50 CET 2019]; root of context hierarchy
04-Dec-2019 08:26:50.524 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: [class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig]
04-Dec-2019 08:26:51.523 INFO [localhost-startStop-2] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'
04-Dec-2019 08:26:51.586 INFO [localhost-startStop-2] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path [/v1/bayeux-sync1] onto handler of type [class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler]
04-Dec-2019 08:26:52.229 INFO [localhost-startStop-2] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path [/**] onto handler of type [class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler]
04-Dec-2019 08:26:52.291 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)
04-Dec-2019 08:26:52.291 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/healthcheck]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()
04-Dec-2019 08:26:52.370 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date [Wed Dec 04 08:26:50 CET 2019]; root of context hierarchy
04-Dec-2019 08:26:52.545 INFO [localhost-startStop-2] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
04-Dec-2019 08:26:52.591 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 2319 ms
04-Dec-2019 08:27:36.306 INFO [localhost-startStop-3] org.apache.catalina.startup.HostConfig.deployDescriptor Deploying deployment descriptor [C:\Program Files\Atlassian\Confluence\conf\Standalone\localhost\synchrony-proxy.xml]
04-Dec-2019 08:27:36.309 WARNING [localhost-startStop-3] org.apache.catalina.startup.HostConfig.deployDescriptor The path attribute with value [/synchrony-proxy] in deployment descriptor [C:\Program Files\Atlassian\Confluence\conf\Standalone\localhost\synchrony-proxy.xml] has been ignored
04-Dec-2019 08:27:36.315 WARNING [localhost-startStop-3] org.apache.catalina.startup.SetContextPropertiesRule.begin [SetContextPropertiesRule]{Context} Setting property 'debug' to '0' did not find a matching property.
04-Dec-2019 08:27:37.789 INFO [localhost-startStop-3] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
04-Dec-2019 08:27:38.121 INFO [localhost-startStop-3] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: [com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@1ed16189]
04-Dec-2019 08:27:38.444 INFO [localhost-startStop-3] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'
04-Dec-2019 08:27:38.444 INFO [localhost-startStop-3] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started
04-Dec-2019 08:27:38.454 INFO [localhost-startStop-3] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Wed Dec 04 08:27:38 CET 2019]; root of context hierarchy
04-Dec-2019 08:27:38.567 INFO [localhost-startStop-3] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: [class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig]
04-Dec-2019 08:27:39.248 INFO [localhost-startStop-3] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'
04-Dec-2019 08:27:39.331 INFO [localhost-startStop-3] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path [/v1/bayeux-sync1] onto handler of type [class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler]
04-Dec-2019 08:27:40.016 INFO [localhost-startStop-3] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path [/**] onto handler of type [class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler]
04-Dec-2019 08:27:40.080 INFO [localhost-startStop-3] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)
04-Dec-2019 08:27:40.082 INFO [localhost-startStop-3] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/healthcheck]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()
04-Dec-2019 08:27:40.196 INFO [localhost-startStop-3] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date [Wed Dec 04 08:27:38 CET 2019]; root of context hierarchy
04-Dec-2019 08:27:40.589 INFO [localhost-startStop-3] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
04-Dec-2019 08:27:40.634 INFO [localhost-startStop-3] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 2190 ms
04-Dec-2019 08:27:40.639 INFO [localhost-startStop-3] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [C:\Program Files\Atlassian\Confluence\conf\Standalone\localhost\synchrony-proxy.xml] has finished in [4,332] ms
04-Dec-2019 08:27:40.645 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
04-Dec-2019 08:27:40.668 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 54496 ms
04-Dec-2019 08:31:05.063 WARNING [main] org.apache.catalina.core.StandardServer.await StandardServer.await: Invalid command '' received

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