I am an admin on Confluence and I have a couple of users that are not able to see the images on a couple of pages in our wiki. They are getting unknown attatchment where it should be. When I go to the same page I can see the images as can others in the company. This is occuring with both Firefox and Chrome on Windows 7. It seems to be account related but can see no reason on their accounts that would block access to the images.
Check the difference in permissions between a user that CAN see the images and one that CAN'T. It's probably related to the location of the images/attachments. The location may some restrictions that the users who can't see the image are not allowed. Elevate their privileges, or allow anonymous access (or some lower level) on the page that hosts the images.
<ac:image ac:align="center" ac:border="true" ac:height="760" ac:width="988"> <ri:attachment ri:filename="07 Key uploaded.png"/> </ac:image>
That is a bit of the code for one of the images that the users cannot see. It hosted on the confluence box and referenced on the page. None of the other images are externaly linked either.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs